|APPROACH - THE CHINAROSETRAINING™ METHODOLOGY
The objective of our training programmes is to deliver to your organisation, a well-trained and well-motivated workforce that meets or exceeds all current regulatory operational requirements (domestic and international) and is considered by the industry to represent a target that others aspire to achieve.
We would encourage our client organisations to rapidly assimilate our training methods and seek to leverage those skills with our courses and delivery that meets your organisations working methodologies and working practices.
Our highly-experienced Trainers and Support staff are well versed in the international operational airport environment. Our tiered approach is sensitive to culture and language whilst maintaining the highest standards of aviation best practices to ensure customer and passenger satisfaction.
We are committed to improving the airport, airline, passenger and stakeholder experience and values. With over 100 man years plus of experience to draw on we are in a position to offer an excellent training experience across the diverse range of staff you employ.
With leading internationally experienced Trainers who are DfT Accredited from Airport and Aviation businesses, our approach is customer-focussed. This enables sustained delivery tailored to your own operational facilities. International aviation quality standards are delivered by consistent auditing and a cascade training programme, through either a train-the-trainer approach to give local ownership and the knowledge transfer of experience and methodology, under the guidance and mentoring from our professional Training Team, or alternatively courses could be delivered by our own accredited Training Team.
We understand that all Airport Authorities and Organisations have their own methodologies, that no one course fits all, which is why we tailor to your individual requirements, cultural sensitivity and staff needs. Before undertaking any course, initial design work is carried out with you to ensure the agreed course delivers and meets your specific requirements.
ChinaRoseTraining™ development programmes follow a three stage structure of:
We are also able to provide on-line training and can tailor courses accordingly.
- Theory, usually Class-Room Based
- Practical, in the Airport Operation with hands-on work experience/li>
- Mentoring and Individual Reviews.
AUDIT AND QUALITY
To maintain the highest standards and to ensure the course material and standards are effective we operate an Audit and Review programme with all our courses. This consists of:
DEVELOPMENT PROGRAMME - SUCCESSFUL COMPLETION
- Three-Monthly Reviews of all Trainees during the 1st Year
- Yearly from 2nd Year
- Review Processes
- Performance Monitoring
- Review Standards
- Personnel Reviews
- Benefits and Recommendations.
Delegates who attend our courses will receive on successful completion an end of course handout with an individual review, their training record updated and a certificate issued. As part of the ChinaRoseTraining™ scheme we also give a badge of success.